Representatives who are contracted to WelTec are required to meet a high standard of professionalism, integrity, objectivity, transparency and confidentiality.
All agents who represent WelTec are required to comply with the principles and standards in:
Education (Pastoral Care of International Students) Code of Practice (2016)
Read the Code of Practice here: http://www.legislation.govt.nz/regulation/public/2016/0057/latest/DLM6748147.html
The 2016 Code is also available in other languages along with a pamphlet that provides a summary of important information for international students and their families: http://www.nzqa.govt.nz/providers-partners/education-code-of-practice/code-of-practice-resources-languages/
London Statement of Principles
New Zealand is a signatory to the London Statement of Principles. These principles promote best practice among education agents and consultants supporting international students.
The principles require agents and consultants to:
New Zealand Privacy Act 1993
Agents/agencies must comply with the requirements of the New Zealand Privacy Act 1993. This includes (but is not limited to) complying with the information privacy principles, as detailed here: http://www.legislation.govt.nz/act/public/1993/0028/latest/DLM297038.html
The full text of the Privacy Act 1993 is available here: http://www.legislation.govt.nz/act/public/1993/0028/latest/DLM296639.html
If you have any complaints about the service provided to you by a registered WelTec agent, please let us know and we will investigate and respond to your concern.
If you wish to change your agent, let us know here.